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How to recall or replace an email message that you sent from Outlook

Step 1: To recall and replace a message, In the folder pane on the left of the Outlook window, choose the ‘Sent Items’ folder.

Step 2: Open the message that you want to recall. You must double-click to open the message. Just selecting the message so it appears in the reading pane won’t allow you to recall the message.

Step 3: From the Message tab, select Actions > Recall This Message.

Step 4: Click ‘Delete unread copies of this message’ or ‘Delete unread copies and replace with a new message’, and then click OK.

  • If you don’t see the ‘Recall This Message’ command, you probably don’t have an account that supports the feature.
  • You cannot recall a message that’s protected by Azure Information Protection.
  • You cannot recall a message in Outlook from the Browser

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